Airebus provides the worst bus service from KL to Singapore

Do you want your travel plans to be consistently altered a few hours before travel ?

If the answer is YES, do be a customer with Airebus Bus Services

Airebus claims to provide FIRST CLASS SERVICE, but unfortunately provides a class below THIRD CLASS.

Let me introduce myself. I have been a customer with this bus service for a period of 6 months (mainly due to how close its sales office is relatively to my house). I shall outline my horrible experience out:

1. Airebus changes travel plans without notice, and expect you to accept their altered time or have NO REFUND. Bus re scheduling can vary from 3-5 hours apart and your seat will be downgraded.

2. Airebus First class coach is consistently polluted with flies all around, and even cockroaches have been spotted at the lower cabins.

3. Tickets purchased on premium seats can be downgraded if the bus is under service. This happens VERY frequently.

4. The bus is frequently LATE by 30 minutes from its pick up at Mid valley or Scotts Road.

5. At the pre designated rest stops which are supposed to be 10-20 minutes at the most; Airebus service staff often decide to have lunch or dinner, and extend this rest stop to almost an hour, hence delaying the arrival times.

6. The customer service is extremely rude and do not offer any rebates at all.


So remember, if you want to FLY LOW CLASS, go for Airebus